Shipping policy

Last Updated: August 11, 2026

Thank you for shopping with Swizvisa.

This Shipping Policy explains how we process, ship, and deliver orders placed through our official website:

https://www.swizvisa.com

Please review this policy before placing an order.

Shipping Information

Swizvisa currently ships orders within the United States.

Store Name: Swizvisa

Website: https://www.swizvisa.com

Email: hello@swizvisa.com

Phone: +1 708-792-2910

Business Address: 2101 Putter Pl, Kissimmee, FL 34746, United States

Order Processing Time

All orders are processed within:

1–3 business days

Business Days:

Monday – Saturday, excluding U.S. public holidays.

Orders placed after business hours, on Sundays, or on public holidays will be processed on the next business day.

During holidays, promotions, or periods of high order volume, processing times may be slightly extended.

Shipping Destination

We currently ship orders within the United States.

Please ensure your shipping address is complete and accurate before completing your purchase.

Shipping Costs and Delivery Time

We offer:

Free Standard Shipping on eligible orders within the United States unless otherwise stated at checkout.

Total Delivery Time:

Processing Time + Shipping Time

Standard Shipping:

Processing Time:

1–3 business days

Shipping Time:

6–9 business days

Estimated Total Delivery Time:

7–12 business days

Delivery times are estimates only and are not guaranteed.

Delays may occur due to carrier delays, weather conditions, holidays, incorrect address information, or circumstances outside our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Please allow 24–72 hours for tracking information to update after shipment.

If you have questions regarding your order status, please contact:

hello@swizvisa.com

Shipping Carriers and Fulfillment

Orders may be shipped through trusted shipping carriers and logistics providers.

We work to process and deliver orders as efficiently as possible.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information during checkout.

Please check:

• Full name
• Street address
• Apartment or unit number
• City
• State
• ZIP code
• Phone number and email address

If incorrect information is provided, delivery may be delayed, returned, or unsuccessful.

Please contact us as soon as possible if you notice an address mistake.

Changes cannot be guaranteed after an order has entered processing or shipment.

Lost, Delayed, or Missing Packages

If your package is delayed, lost, or marked as delivered but not received, please contact us with your order number and tracking information.

We recommend:

• Checking your delivery area
• Checking with household members or neighbors
• Contacting the shipping carrier with your tracking number

We will assist in reviewing the issue and provide support where possible.

Damaged or Incorrect Items

Please inspect your order after delivery.

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Please provide:

• Order number
• Description of the issue
• Photos of the item and packaging

We will review your request according to our Refund Policy.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

We cannot guarantee changes or cancellations after an order has entered processing or has been shipped.

Contact Information

If you have questions about shipping, delivery, tracking, or your order, please contact us:

Store Name: Swizvisa

Website: https://www.swizvisa.com

Email: hello@swizvisa.com

Phone: +1 708-792-2910

Business Address:

2101 Putter Pl,
Kissimmee, FL 34746,
United States

Customer Support Hours:

Monday – Saturday: 9:00 AM – 6:00 PM (CT)

Sunday: Closed

Response Time:

We aim to respond to customer inquiries within 24–48 business hours.